• Search of clients and holding negotiations • Design, implement & facilitate an effective marketing strategies. • Organization of work to start business from zero. • Develop partnerships & relationships with third parties to meet strategic objectives. • Recruitment and training of stuff • Work with contractors in various fields: construction, design, real estate agents,exhibitors. • Work with local authorities (Municipality, Dubai Court, DED, Custom Department). • Making sure that campaigns run to deadline and on budget. • Creation and development of business plans and estimates, optimization of expenses • Liaising and networking with stakeholders including customers, colleagues, suppliers and partner organizations, etc.

• Register arriving guests and assign rooms. Process group arrivals and departures • Take, cancel and change room reservations • Process telephone calls, provide information on hotel facilities and services • Provide guests with a general information about points of interest in the area • Process guests' departures, calculate charges and receive payments, balance cash and complete balance sheets, cash reports and related forms • Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns • Developing content, promotion, engagement and conversation strategies. • Work with local third party partners, including local media, and maintain professional working relationships with local official bodies. • I can work under pressure of coordinating several requests at any given time, remain calm and courteous with demanding/difficult guest request and situations • I have a strong problem-solving skills; encourages new innovative solutions when appropriate, ability to work flexible hours, if necessary, strong customer and employee relation skills

• Print a list of all events in the hotel for whole day, check the mail • Held meeting for whole stuff in order to inform them about events, guests with allergic problems, birthdays, VIP guests and their requirements • Meeting the guests during the day and arrange their sits, control serving and quality of dishes, lights, music, communicate with guests, receive their calls, deal with booking of tables • As well I’ve done cross training in all F&B department: butcher, cold kitchen, barbecue, international cuisine, bars, a waitress job.

• Meeting the guests during the day and arrange their sits • Control serving and quality of dishes in all outlets • Reporting to the managers guest comments and assisting in solving a problems

• Receive phone calls,managing the services at container terminal, coordination between departments with the services of the port¬¬ • Work with documents: obtaining info, preparation, processing of contracts, reception and registration • Planning and preparation for receiving customers • Assistance in planning work schedules for chief, ordering hotels and restaurants, airline tickets. • The total administrative functioning of the office (ordering office supplies and other duties related to office work)

Менеджмент Внешнеэкономической Деятельности