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Женщина, 35 лет, родилась 24 января 1990
Екатеринбург, готова к переезду, готова к командировкам
Где ищет работу
Екатеринбург
Все районыProject Manager, Marketing manager
Специализации:
- Руководитель проектов
Занятость: частичная занятость
График работы: полный день
Опыт работы 17 лет 2 месяца
Апрель 2014 — по настоящее время
11 лет 1 месяц
Sorp Management Consulting
Екатеринбург
Project Manager
• Search of clients and holding negotiations
• Design, implement & facilitate an effective marketing strategies.
• Organization of work to start business from zero.
• Develop partnerships & relationships with third parties to meet strategic objectives.
• Recruitment and training of stuff
• Work with contractors in various fields: construction, design, real estate agents,exhibitors.
• Work with local authorities (Municipality, Dubai Court, DED, Custom Department).
• Making sure that campaigns run to deadline and on budget.
• Creation and development of business plans and estimates, optimization of expenses
• Liaising and networking with stakeholders including customers, colleagues, suppliers and partner organizations, etc.
• Design, implement & facilitate an effective marketing strategies.
• Organization of work to start business from zero.
• Develop partnerships & relationships with third parties to meet strategic objectives.
• Recruitment and training of stuff
• Work with contractors in various fields: construction, design, real estate agents,exhibitors.
• Work with local authorities (Municipality, Dubai Court, DED, Custom Department).
• Making sure that campaigns run to deadline and on budget.
• Creation and development of business plans and estimates, optimization of expenses
• Liaising and networking with stakeholders including customers, colleagues, suppliers and partner organizations, etc.
Декабрь 2011 — Декабрь 2013
2 года 1 месяц
Four Seasons Hotel&Resort
Екатеринбург
Front Office agent
• Register arriving guests and assign rooms. Process group arrivals and departures
• Take, cancel and change room reservations
• Process telephone calls, provide information on hotel facilities and services
• Provide guests with a general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments, balance cash and complete balance sheets, cash reports and related forms
• Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns
• Developing content, promotion, engagement and conversation strategies.
• Work with local third party partners, including local media, and maintain professional working relationships with local official bodies.
• I can work under pressure of coordinating several requests at any given time, remain calm and courteous with demanding/difficult guest request and situations
• I have a strong problem-solving skills; encourages new innovative solutions when appropriate, ability to work flexible hours, if necessary, strong customer and employee relation skills
• Take, cancel and change room reservations
• Process telephone calls, provide information on hotel facilities and services
• Provide guests with a general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments, balance cash and complete balance sheets, cash reports and related forms
• Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns
• Developing content, promotion, engagement and conversation strategies.
• Work with local third party partners, including local media, and maintain professional working relationships with local official bodies.
• I can work under pressure of coordinating several requests at any given time, remain calm and courteous with demanding/difficult guest request and situations
• I have a strong problem-solving skills; encourages new innovative solutions when appropriate, ability to work flexible hours, if necessary, strong customer and employee relation skills
Август 2010 — Август 2012
2 года 1 месяц
Four Seasons Hotel&Resort
Екатеринбург
F&B administrator
• Print a list of all events in the hotel for whole day, check the mail
• Held meeting for whole stuff in order to inform them about events, guests with allergic problems, birthdays, VIP guests and their requirements
• Meeting the guests during the day and arrange their sits, control serving and quality of dishes, lights, music, communicate with guests, receive their calls, deal with booking of tables
• As well I’ve done cross training in all F&B department: butcher, cold kitchen, barbecue, international cuisine, bars, a waitress job.
• Held meeting for whole stuff in order to inform them about events, guests with allergic problems, birthdays, VIP guests and their requirements
• Meeting the guests during the day and arrange their sits, control serving and quality of dishes, lights, music, communicate with guests, receive their calls, deal with booking of tables
• As well I’ve done cross training in all F&B department: butcher, cold kitchen, barbecue, international cuisine, bars, a waitress job.
Август 2009 — Август 2010
1 год 1 месяц
Sofitel Hotel, Sonesta Beach Resort&Casino,
Екатеринбург
F&B guest relation
• Meeting the guests during the day and arrange their sits
• Control serving and quality of dishes in all outlets
• Reporting to the managers guest comments and assisting in solving a problems
• Control serving and quality of dishes in all outlets
• Reporting to the managers guest comments and assisting in solving a problems
Декабрь 2007 — Август 2009
1 год 9 месяцев
Container transshipping company “Aldi”
Екатеринбург
Secretary-Referent
• Receive phone calls,managing the services at container terminal, coordination between departments with the services of the port¬¬
• Work with documents: obtaining info, preparation, processing of contracts, reception and registration
• Planning and preparation for receiving customers
• Assistance in planning work schedules for chief, ordering hotels and restaurants, airline tickets.
• The total administrative functioning of the office (ordering office supplies and other duties related to office work)
• Work with documents: obtaining info, preparation, processing of contracts, reception and registration
• Planning and preparation for receiving customers
• Assistance in planning work schedules for chief, ordering hotels and restaurants, airline tickets.
• The total administrative functioning of the office (ordering office supplies and other duties related to office work)
Навыки
Уровни владения навыками
Обо мне
• Over 7 year of experience gained through working in Business Consulting, Marketing, Restaurant business, Hospitality and Container transshipping industries
• Extensive experience of supporting sales departments by reviewing, developing, defining their overall marketing strategy.
• Proven effective communication and organizational skills gained as a start up manager, administrator and front desk agent
• Ability to work in a fast paced environment and under the pressure with minimum supervision
• Intelligent, resourceful with solid memorization skills and attention to details
• Fluent in both Russian and English. Basic Arabic (can understand and communicate)
• Knowledgeable in Microsoft Word, Excel, Outlook. Possess knowledge of using Opera system and POS, 1C.
• Active, organized, full of energy, not afraid to take risks, never stop on achieved, sociable andopen, optimistic, clearly represent the future and always strive for the best, confident, hard-working, exacting and honest, observe confidentiality.
• Extensive experience of supporting sales departments by reviewing, developing, defining their overall marketing strategy.
• Proven effective communication and organizational skills gained as a start up manager, administrator and front desk agent
• Ability to work in a fast paced environment and under the pressure with minimum supervision
• Intelligent, resourceful with solid memorization skills and attention to details
• Fluent in both Russian and English. Basic Arabic (can understand and communicate)
• Knowledgeable in Microsoft Word, Excel, Outlook. Possess knowledge of using Opera system and POS, 1C.
• Active, organized, full of energy, not afraid to take risks, never stop on achieved, sociable andopen, optimistic, clearly represent the future and always strive for the best, confident, hard-working, exacting and honest, observe confidentiality.
Высшее образование
2007
Odessa National Universityn/a I. I. Mechnikov, Ukraine
Менеджмент Внешнеэкономической Деятельности
Знание языков
Гражданство, время в пути до работы
Гражданство: Россия
Разрешение на работу: Россия
Желательное время в пути до работы: Не имеет значения