Providing general and specific advice about different travel destinations Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met Making arrangements for transport, accommodation, tours, and activities Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates Using the computer database to research information about hotel accommodation fares and hotel ratings Performing general administration tasks Dealing with and documenting complaints in an efficient and diplomatic manner Planning and advertising different promotions Making alternative arrangements for customers Evaluating customers’ holidays and issuing appropriate feedback forms Every now and then, tour operators travel abroad for research purposes Making presentations to travel groups Creating and putting up displays at trade shows

Training/Up skilling staff in order to become professionals in the Studio – Victory cosmetics industry

General office-work i.e. handling of documentation and answering telephone calls, meeting notes and minutes Coordination of work within the company, distribution of instructions given by director to subordinates Translation and sending of emails in English Management of personal commission

Meeting requests, minutes and arrangements for 3 departments Organisation of travel arrangements and logistics for receiving representatives of foreign companies for solidifying import contract relationships Including travel arrangements Visas Conference facilities Tours Dealing with confidential and other types of sensitive information General office-work including provisioning, maintenance and procurement of office supplies, equipment and consumables Organisation of filing systems i.e. setting up digital sales leads and prospects database Adherence to strict deadline schedules and urgent requests

Taught English Grade 4-8, grammar and literature foundation Head teacher for Grade 5, responsible for extra lessons for lagging students and student aftercare. Planning, preparing and delivering lessons to all students in the class Organisation and carrying out of parent meetings Communication to stakeholders about student progress Teaching according to the educational needs Assigning work, correcting and marking work carried out by students

иностранных языков, Лингвист. Преподаватель английского языка по специальности Лигвистика и межкультурная коммуникация

иностранных языков, секретарь - переводчик